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Channel: Lead Tracking, Sales Lead Management, CRM, SFA & Call Center Solutions » call center solutions
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Being timed out?

We often hear that a user feels they are being timed out prior to the 60 minute system threshold.  The timeout clock is reset to zero with every database activity.  A database activity is when the...

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LeadMaster Celebrates Twelfth Year of Business

ROSWELL, Georgia — February 10, 2010 LeadMaster, a leading provider of cloud computing solutions for Sales Lead Management, Lead Tracking, Online CRM tools and Sales Force Automation solutions...

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LeadMaster Voice now supports 7 VOIP providers

LeadMaster Voice – the LeadMaster softphone is a digital telephone that is integrated with LeadMaster and is compatible with the following VOIP providers. ZoomCalls TeleManagement Consultants...

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A Smart Match: LeadMaster Lead Management CRM Introduces CallFire Integration

LeadMaster Power-Call Roswell, GA – June 22, 2001 – LeadMaster, a leader in Sales Lead Management CRM Solutions, announced their integration today with CallFire, a leading provider of enterprise-grade...

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New Feature – Access to Contacts, Opportunities & Custom Forms from Search...

To improve your ability to call through records quickly, starting next week LeadMaster is adding access to key components of the record from the Search Results page. There are three new configurable...

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New Feature – Call Center Stats Report Now Includes Total Calls per Rep

The LeadMaster feature known as Call Stats / Click Actions / Express Updates is very useful, especially for call centers.  When the call stats are used to disposition a call the Call Stat Report shows,...

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New Feature – Reporting for Time Spent on Records

The Quick Actions report provides a complete overview of who made updates to records.  Now, in addition to seeing what happened with the records via the Quick Actions report you can also see how long...

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